For Agencies

We Become Your Backend Infrastructure Team

White-label WordPress maintenance, hosting, and emergency support for agencies managing client sites. You keep the relationship. We handle the infrastructure.

What does CriticalWP offer agencies? A white-label WordPress infrastructure partnership — managed hosting, ongoing maintenance, security, and emergency support for your client sites, delivered under your brand. You scale your agency without scaling your overhead. We handle plugin updates, uptime, security hardening, and incident response. You stay focused on client relationships and new business.

The problem with agency WordPress work at scale.

Every new client site adds maintenance burden. Plugin updates break things. Security incidents happen at 11pm. Clients call you when their site goes down — not the hosting company. Your team spends time on maintenance instead of billable work.

Most agencies try to solve this by hiring internally or outsourcing to unreliable freelancers. Neither scales cleanly. You end up with inconsistent quality, hidden costs, and your reputation on the line every time a client site has a problem.

CriticalWP gives agencies a reliable, managed infrastructure layer for client sites — without building it yourself. We operate as your backend team. Your clients never know we exist unless you want them to.

  • White-Label Delivery

    We operate behind your brand. No CriticalWP branding visible to your clients — unless you choose to disclose the partnership.

  • Managed Updates & Maintenance

    Core, theme, and plugin updates tested and deployed on schedule. No more Friday afternoon emergency rollbacks from a bad update.

  • Emergency Support

    When a client site goes down, we diagnose and fix the root cause — not just restart the server and hope for the best.

  • Cloudflare Enterprise CDN

    Every site on our platform gets enterprise-grade CDN, DDoS protection, and automatic SSL — the infrastructure your clients expect from a professional agency.

  • Security Hardening

    Security monitoring, brute force protection, and managed updates run continuously. Your client sites are hardened by default — not by request.

  • Predictable Per-Site Pricing

    Flat monthly pricing per site. Easy to mark up, easy to include in retainer packages, easy to forecast as your client roster grows.

Simple to set up. Simpler to scale.

One conversation. One platform. Every client site managed the same way.

Contact Us

Tell us about your agency — how many client sites you manage, what your current setup looks like, and what's breaking down. We'll scope the right approach.

Migrate or Launch

We migrate existing client sites to the CriticalWP platform or provision new environments for sites you're building. Clean handoff, no client disruption.

We Handle the Infrastructure

Updates, security, monitoring, and incident response — all handled by our team. You get notified when something happens. You don't have to be the one to fix it.

Scale Your Roster

Add client sites as you win new business. Flat per-site pricing makes it easy to build maintenance into your retainer model without surprises.

Agency partnership — common questions

No — unless you choose to tell them. We operate as your backend infrastructure team. No CriticalWP branding is visible to your clients. The relationship stays between you and your client.
Yes. Many agencies include CriticalWP's managed platform in their monthly retainer pricing, marked up to cover their account management margin. Flat per-site pricing makes this straightforward to structure.
Open a support ticket and our team diagnoses and resolves the issue. We find the root cause — not just a temporary fix. You can communicate the resolution to your client without spending your own team's time on it.
Yes. WooCommerce client sites require a dedicated container environment — see our managed WooCommerce plan starting at $249/month. Store migrations are handled as a separate flat-fee engagement to ensure no transactions are missed.
No minimum. Whether you have one client site or fifty, the platform and pricing work the same way. Agencies with larger rosters should contact us to discuss volume arrangements.

Ready to stop being your clients' IT department?

Let's talk about your agency's client roster and how CriticalWP can become your backend infrastructure team.